FAQs

General

How do I get paid for my sold items?

When we open an account for you, we create an electronic database just for you! As soon as one of your items is purchased, your account is automatically credited for your percentage of the sold item and the money is available to you as soon as the return-period for that item has passed (between 1 and 3 business days after purchase depending on the store.) Finders Keepers offers online access to your account so you can check on your recent drop off, see what has sold and what hasn’t and check your balance, 24/7! Once your account is opened, you will receive an invitation (from office@Traxia.com) to create your online account. Just open the email and follow the easy instructions. You may come into the store to pick up your available balance any time during normal business hours. We mail checks the end of every month to each consignor who has a balance of $40 or more. A $1 mailing fee to mail checks to cover the cost of the process. You may pick up your balance in the store anytime during regular business hours for free.

What kinds of brands do you accept?

We take many different brands, and it varies by location! For a list of our best-selling brands at Finders Keepers Fashions, click here. For a list of our best-selling brands at the Boutique, click here.

Finders Keepers Fashions

What sells well at Finders Keepers Fashions?

We accept men’s and women’s clothing, shoes and accessories. We do accept plus-sized clothing for women, and have enjoyed great success with our plus department. Items must be in excellent condition, clean, and current. From professional attire to casual wear to your Sunday's best, our customer base shops for a wide range of fashion needs, and our customers are interested in today's trends and styles.

What doesn’t sell well at Finders Keepers Fashions?

Look at your items--would you buy them again in the store today? That's a good initial test. Please check for holes, spots, pilling, stains, and wear. Items with any damage will not be considered for resale. Shoes with visible wear or that are narrower than a double-A or smaller than a size 6 are difficult to sell. Also, we do not store or sell the shoe boxes, so please leave those at home. Our current market has not created the demand for bridal or vintage merchandise. Specifically, the following kinds of items are NOT currently selling well in our store: formal wear, juniors, young men's clothing, and smaller handbags. Men's suits have proved difficult to sell, and are only accepted when the style is current and the condition is perfect. Please note: This location no longer accepts juniors clothing or accessories on consignment. We recommend Forever Young Consignment in Lilburn for these items. It's a fantastic store with a fun vibe. Learn more on their website: http://www.fyconsign.com


What happens to merchandise that doesn’t sell at Finders Keepers Fashions?

All consigned items will be kept for 60 days and are subject to sales and markdowns. Unsold merchandise is subject to donation any time after 60 days. We donate to New American Pathways, Atlanta Step-Up Society, Wellspring Treasures, and Urban Street Ministries. Consignors can pick up any unsold merchandise during the consignment contract period.

Finders Keepers Furnishings

What sells well at Finders Keepers Furnishings?


Newer pieces and mid-century pieces sell best for us. Best selling items come from Pottery Barn, Storehouse, Crate and Barrel, and Ethan Allen, just to name a few. Our customer really likes the newer import styles, neutral colors and clean lines. But our antique pieces sell well and add interesting elements to our store. Specifically, our best sellers are currently: twin beds, lamps, neutral sofas/sectionals, dressers, chest of drawers, vintage jewelry, great comforter sets, oriental rugs, benches, ottomans, bookcases, farm tables, parsons chairs, and anything decorative from Crate & Barrel, Pottery Barn, Room & Board, Pier One, Ikea, Storehouse, and Mannerisms.

What doesn’t sell well at Finders Keepers Furnishings?

Specifically, the following kinds of items aren't currently selling well in our store: pastel florals, basic comforter sets, collectibles, statues, figurines, tchotchkes, china, anything that is not microwave or dishwasher safe, resin pieces, antique rockers, baby furniture, and appliances.

Do you pick up furniture from my house or do I bring it to you?

We do not offer a pick-up service through our store, but we do have contact information for several dependable, affordable, reputable movers who we have worked with extensively. We also recommend that you email a picture of any larger pieces to our manager before bringing them in for evaluation. Here is contact information for two independent movers that we have extensive work history with: 30 Movers (Shad Hasan) 404.953.3323, Robert King: 770-480-6035 (cell) or 770-981-8240 (office). These movers are available for independent, contract hire and do charge for their services.


What happens to merchandise that doesn't sell at Finders Keepers Furnishings?

Items in Finders Keepers Furnishings are subject to donation after 90 days in the store. Prices are subject to reduction and follow our standard markdown schedule: items remain at full price for the first 25 days and are reduced by 25% at 26 days. Further reduction is taken at 50 days.Consignors can pick up any unsold merchandise without penalty between the 26th and 90th day of the consignment contract period. We donate to New American Pathways, Atlanta Step-Up Society, and Urban Street Ministries.

Finders Keepers Boutique

What sells well at Finders Keepers Boutique?

Labels like J Crew, Free People, Theory, and Ann Taylor do very well for our store. We also have customers that are very interested in high end designers like Chanel, Louis Vuitton, Gucci, etc. This store carries seasonal clothing for women’s sizes, and a choice selection of plus size items. Fun and funky separates, cardigans, trench coats,dresses, couture fashion, boots, eye-catching jewelry and handbags are in high demand with the current client base.

What doesn't sell well at Finders Keepers Boutique?

Look at your items--would you buy them again in the store today? That's a good initial test. Please check for holes, spots, stains, pilling, and wear. Shoes with visible wear or that are narrower than a double-A are difficult to sell. Our current market has not created the demand for vintage or dated merchandise. Also, this store does not accept bridal.

What happens to merchandise that doesn’t sell at Finders Keepers Boutique?

All consigned items will be kept for 60 days and are subject to sales and markdowns. Unsold merchandise is subject to donation any time after 60 days. We donate to New American Pathways, Atlanta Step-Up Society, Wellspring Treasures, and Urban Street Ministries. Consignors can pick up any unsold merchandise without penalty between the 31st and 60th day of the consignment contract period.

Finders Keepers Menswear

What sells well at Finders Keepers Menswear?


We are looking for edgy essentials, sharp styles, and tailored looks for the modern man. Specifically, we are on the hunt for: premium denim, slim-fit blazers, modern-cut slacks, fitted designer tees, well-made briefcases and messenger bags, great footwear, and quality button-downs.

What doesn't sell well at Finders Keepers Menswear?

Look at your items--would you buy them again in the store today? That's a good initial test. Please check for holes, spots, stains, pilling, and wear. Please also check the collars and cuffs of button downs. Shoes with visible wear or that are smaller than a men’s size 8 are difficult to sell. Our current market has not created the demand for vintage or dated merchandise.

What happens to merchandise that doesn’t sell at Finders Keepers Menswear?

All consigned items will be kept for 60 days and are subject to sales and markdowns. Unsold merchandise is subject to donation any time after 60 days. We donate to New American Pathways, Atlanta Step-Up Society, Wellspring Treasures and Urban Street Ministries. Consignors can pick up any unsold merchandise without penalty between the 31st and 60th day of the consignment contract period.